NEWEST
So today we pass another milestone. One that, for weeks, filled me with dread and a little self-denial. Forty.
Shouldn’t I have achieved more by now? Shouldn’t I have ticked off the goals, the big dreams, the things people I look up to already have? Cue: comparison, doom spiral, self-loathing. Lovely birthday vibes.
So, this is my first birthday letter. Forty years old and, for a lot of moments if I’m honest, I almost didn’t bother. I thought: too late, Gemma, there’s no point in starting now. But then it hit me - when I’m sixty, that will be twenty letters. Twenty chances to capture gratitude, chaos, dreams, prosecco, and cake. Twenty opportunities to immortalise me - not for self-worship, but for acknowledgement of who I am today. Owning my journey, being proud of myself, loving myself, and most importantly, letting my children know how much they were (and still are) loved. So they’ll always know how much I adored them, how grateful I was, and how proud I’ll always be to be Mum.
We’ve all been there: you sit down for a “quick scroll” and suddenly it’s 2 hours later, your tea is cold, and your thumb is begging for a union rep. TikTok has taken you from sourdough starters to celebrity divorces to an oddly compelling sheep-shearing account - and you’re wondering how on earth you got here.
We love to talk about sparking innovation. About lighting people up with purpose, fuelling them with perks, or dazzling them with Friday yoga and pizza nights. But here’s the thing: you can’t spark joy if the ground beneath your team is shaky.
Because joy isn’t the starting point. Psychological safety is.
Do you ever find yourself picking up your phone without even realising it? One minute you’re waiting for the kettle to boil, the next you’re knee-deep in someone else’s holiday snaps, wondering why your life suddenly looks a bit . . . beige.
JOYOLOGY
Do you ever find yourself picking up your phone without even realising it? One minute you’re waiting for the kettle to boil, the next you’re knee-deep in someone else’s holiday snaps, wondering why your life suddenly looks a bit . . . beige.
Somewhere between the WhatsApp pings, the empty snack wrappers, and the relentless chase for “balance’ . . . I lost my spark.
Not in a dramatic, scream-into-a-pillow kind of way. Just slowly. Quietly. Little by little.
Between keeping the plates spinning, the lunch boxes full, and the inbox from exploding, something in me dimmed.
As the vibrant energy of summer fades and the crispness of autumn settles in, we’re reminded to take a step back, breathe deeply, and savour the slower pace that comes with the season. The shorter days and cooler air invite us to pause, reflect, and enjoy the simple pleasures that surround us. Honestly, I was always a summer girl and never really understood the love affair so many have with autumn.
THE DUCHESS DIARIES
So today we pass another milestone. One that, for weeks, filled me with dread and a little self-denial. Forty.
Shouldn’t I have achieved more by now? Shouldn’t I have ticked off the goals, the big dreams, the things people I look up to already have? Cue: comparison, doom spiral, self-loathing. Lovely birthday vibes.
So, this is my first birthday letter. Forty years old and, for a lot of moments if I’m honest, I almost didn’t bother. I thought: too late, Gemma, there’s no point in starting now. But then it hit me - when I’m sixty, that will be twenty letters. Twenty chances to capture gratitude, chaos, dreams, prosecco, and cake. Twenty opportunities to immortalise me - not for self-worship, but for acknowledgement of who I am today. Owning my journey, being proud of myself, loving myself, and most importantly, letting my children know how much they were (and still are) loved. So they’ll always know how much I adored them, how grateful I was, and how proud I’ll always be to be Mum.
Somewhere between the WhatsApp pings, the empty snack wrappers, and the relentless chase for “balance’ . . . I lost my spark.
Not in a dramatic, scream-into-a-pillow kind of way. Just slowly. Quietly. Little by little.
Between keeping the plates spinning, the lunch boxes full, and the inbox from exploding, something in me dimmed.
Ever wish you could freeze those beautiful, everyday moments? As a mum of four, I know that life can feel like a whirlwind, but it’s filled with countless moments of beauty. Whether it’s the soft morning light streaming through the windows or my kids playing in the garden, these fleeting moments are the ones we cherish the most.
Inspired by Maya Angelou’s legacy, "In the Moment" is my personal letter sharing the joyous simplicities that form our lives. It's a reflection of my journey towards living more in the present, a testament to the beauty that surrounds us if only we take the time to look and truly see. From the laughter-filled play of children to the serene dance of nature, every moment holds a treasure trove of serenity and joy, if only we're present to uncover it.
JOY AT WORK
We love to talk about sparking innovation. About lighting people up with purpose, fuelling them with perks, or dazzling them with Friday yoga and pizza nights. But here’s the thing: you can’t spark joy if the ground beneath your team is shaky.
Because joy isn’t the starting point. Psychological safety is.
Most “culture reviews” feel like they were designed by a robot. A loooooong, soul-sucking survey. A few tick-box questions about policies, perks, and maybe “how often do you socialise with colleagues?”
A polite thank-you email.
And then . . . nothing changes. It’s no wonder most people treat them like a compliance chore and utter waste of time and energy.
But here’s the thing: you can’t fix what you don’t truly understand.
We’ve been obsessing over the wrong KPIs.
Quarterly profit, sales targets, productivity dashboards are the usual suspects. And yet, tucked quietly in the shadows, there’s a metric that could transform your bottom line faster than any of them.
It’s called joy. And yes, it’s measurable.
Why Workplace Joy Is Everyone’s Business, Especially in Visitor Experience
I’ve been quietly noticing something.
Something that started as a flicker . . . and has now become a full-on ache every time I visit one of my favourite places; a historic house, a beautiful estate, a charming garden, or a family-friendly attraction.
The buildings are beautiful. The experiences are meant to delight.
But the people?
JOYFUL MEMOIRS
We’ve all been there: you sit down for a “quick scroll” and suddenly it’s 2 hours later, your tea is cold, and your thumb is begging for a union rep. TikTok has taken you from sourdough starters to celebrity divorces to an oddly compelling sheep-shearing account - and you’re wondering how on earth you got here.
Do you ever find yourself picking up your phone without even realising it? One minute you’re waiting for the kettle to boil, the next you’re knee-deep in someone else’s holiday snaps, wondering why your life suddenly looks a bit . . . beige.
Modern life is fast, loud, and relentlessly digital. We wake up to notifications, scroll before breakfast, and cram our days with to-do lists longer than a picnic blanket. We live in a world of instant gratification and endless screens, where meals are rushed, conversations happen via text, and ‘switching off’ feels impossible.